In the era of instant communication, WhatsApp Business has become a powerful tool for interacting with customers. A welcome message in WhatsApp Business is an important element of interaction that sets the tone for your relationship with customers.
A WhatsApp Business welcome message is the first impression your company makes on a potential customer. This is an automatic message that greets users when they first start communicating with your company. This initial interaction can significantly affect the customer's perception of your brand and the likelihood of their further interaction.
Business messages in WhatsApp: recommendations:
Be concise and friendly;
Use the recipient's name for a personal contact;
Provide value, whether it's information, suggestions, or help;
Include a call to action for further interaction;
Welcome calls as an alternative.
While automatic welcome messages are effective, consider welcome calls as a personalized approach. Communicating directly with customers can establish a stronger bond and offer immediate help.
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