Protect user accounts and sensitive data, use One-Time Password (OTP). Add an extra layer of security with two factor authentication and let customers quickly recover password with sms. Protect your customers by sending them sms if someone tries to access their account and make users update personal details possible only with sms confirms
Keep customers informed about their orders. Transactional SMS ensures real-time updates at every stage of the order and delivery process, improving customer experience and reducing inquiries. Send order and payment confirmations, order status updates and live tracking links. It’s essential for trust and satisfaction of your customers
Missed appointments and last-minute cancellations can cost businesses time and revenue. Transactional SMS helps prevent no-shows by sending automated appointment and booking reminders
Transactional SMS ensures real-time communication, keeping customers informed about their financial transactions, due dates, and payment confirmations
Engage customers gathering feedback and providing surveys, sending welcome messages and event reminders. Offer instant support solutions with service request confirmations
30%
decrease in customer support calls
50%
reduction in fraudulent activities
20%
respondents took the survey
98%
message open rate
SMS messages boast open rates of over 90%, ensuring your information is seen almost instantly by your customers
Schedule campaigns to reach customers at optimal times or trigger SMS automatically based on customer behavior or specific events
Secure account logins, payments, and transactions with your clients due to One-Time Passwords
Lower cost than calls or direct mail. You can deliver messages worldwide without additional infrastructure
Personal manager will assist you with all technical setup for your SMS mailings, including DLT template registration and API integration
Integrate software with your telephone systems using our Application Programming Interface (API). Connect your CRM with transactional SMS solutions
Customers stay informed about transactions, appointments, and orders
SMS delivers your message directly to recipients’ mobile phones within seconds, enabling real-time communication with customers
Learn advantages of Effebot service today with our full support.
Just fill out the form and we will contact you!
Get 10 free SMS for registration
✓ Free test
✓ Personal account
✓ All settings are available
Contact our manager and let us find the best option regarding your business needs
✓ Tech help
✓ Support 24/7
✓ Usage-based pricing
Transactional SMS refers to automated, real-time text messages that businesses send to customers for important updates, such as OTPs, order confirmations, delivery alerts, and account notifications. Unlike promotional SMS, transactional messages are informational and time-sensitive.
Using Transactional SMS provides several advantages:
1. Instant delivery & high open rates (98% open rate vs. 20% for emails)
2. Secure & reliable communication (prevents fraud & unauthorized access)
3. Automated & cost-effective (reduces manual work & call center costs)
4. Global reach (delivers messages worldwide without internet dependency)
Here are some real-world use cases for Transactional SMS in business:
1. User Authentication & Security (OTP Verification)
Use Case: Ensuring secure logins, account access, and transaction verifications through one-time passwords (OTPs).
Example Script:
"Your one-time password (OTP) for logging into your account is 585691. Please use this code to complete your login. This OTP is valid for 10 minutes."
2. Order Confirmation & Delivery Notifications (E-Commerce)
Use Case: Informing customers about their successful order placements and providing updates on their delivery status.
Example Script (Order Confirmation):
"Thank you for your order, John! Your order #12345 has been confirmed and will be processed shortly. You will receive an email with your shipping details."
3. Payment & Billing Alerts
Use Case: Alerting customers about successful transactions, pending payments, or upcoming billing due dates.
Example Script (Payment Confirmation):
"Hello, Sarah! Your payment of $39.99 for order #12345 has been successfully processed. Thank you for shopping with us!"
4. Appointment & Booking Reminders (Healthcare, Salons, etc.)
Use Case: Sending reminders to customers about their upcoming appointments or bookings.
Example Script (Appointment Reminder):
"Hi, Emily! This is a reminder for your appointment with Dr. Smith on 02/05/2025 at 2:30 PM. Please reply 'C' to confirm or call 123-456-7890 to reschedule."
5. Account Activity & Transaction Alerts (Banking)
Use Case: Notifying customers of account activities, such as fund transfers, withdrawals, or login attempts.
Example Script (Transaction Alert):
"You have successfully transferred $250.00 to account #987654321 on 02/04/2025. If you did not initiate this transaction, please contact us immediately."
Yes, Transactional SMS is highly secure and widely used for:
- Two-factor authentication (2FA) and OTPs
- Secure payment alerts
- Fraud detection & suspicious activity notifications
You can get 10 FREE sms for registration/ Then you can choose one of the packages, find more details on our sms pricing page
Getting started is easy! Simply:
1. Sign up with Effebot.
2. Your personal manager will help to set up API integration.
3. Customize your messaging templates.
4. Start sending secure, automated messages to your customers!
Yes, transactional SMS messages are limited to 160 characters
USA Effebot
India Effebot
Hong Kong Effebot
Copyright © 2025 NETVANA TELESMS PRIVATE LIMITED. All rights reserved.
User agreement↗ GDPR privacy notice↗ Cookie policy↗ Delete my account↗
Hindi
